How can we help you ?

• How can I cancel my plan
• How can I upgrade my plan
• How can I setup the custom domain
• How to activate my account
• How can I upgrade my free plan
• What subscription do i need?
• How can I change my password
• How can I view my invoice

• How can I serve images from my own subdomain?
• How Optimole is working
• How Optimole counts the number of optimized images
• What Content Delivery Network (CDN) do you use?
• How Optimole can serve WebP images
• How can I see if my website is actually faster with OptiMole
• What happens if I exceed plan limits?
• Does Optimole automatically serve WebP for Chrome users ?
• How Optimole metrics are working
• Which formats can be optimized ?

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• Why Optimole does not optimize all the images from my site ?
• Can I remove the blurry placeholder from the lazy-load effect ?
• My API key is not working
• How to remove the Optimole links from my site
• Can I disable optimization for a certain image ?
• Can I use Optimole on more than 1 website ?
• Can I disable lazyload for PNG images ?
• Will the original images be deleted?
• What is the difference between the Auto, High, Medium, Low compression levels?
• Does Optimole handle images from Ajax content ?

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