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Why Optimole does not optimize all the images from my site ?
Uploading an image to the WordPress Media Library does not trigger optimization. Optimole processes and caches the image on the fly when a browser requests it from a public page where it is displayed. The list of optimized images in the Optimole dashboard reflects images that Optimole has recently processed or served, not the order of your latest Media Library uploads. Therefore, a new upload may not appear in the list until someone views the page containing it and the image is requested. You can learn more about how Optimole works.
To confirm that Optimole is serving a new image, open the public page containing it and scroll until the image loads if lazy loading applies. Inspect the image request in your browser's Network panel. A URL containing i.optimole.com or your configured custom Optimole CDN domain confirms delivery through Optimole. For detailed instructions, follow the Chrome DevTools verification workflow.
However, if for some reason, when you check your site, only a few or none of them are being optimized, you might need to check those things:
- Are you using a caching plugin or does your hosting provide something like this? If so, make sure to clear the cache after connecting Optimole to your site.
- Are you using Elementor on your site? Optimole automatically clears Elementor's generated CSS when you save Optimole's settings, so images linked in Elementor CSS files are reprocessed without any manual regeneration.
- Are you using Beaver Builder on your site? Optimole automatically updates Beaver Builder's generated CSS and JS, so images linked in those files are processed without any manual cache clearing.
- Are you using Divi on your site? Optimole automatically clears Divi's static CSS when Optimole's settings are saved, so images linked in Divi CSS files are processed without any manual action.
- Do you have CDN setup already on your site, for the images? If so, make sure to whitelist the CDN address in your dashboard by going to the Whitelist page.
If none of those does solve your issue, you can always ask for help on from support team.
